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Information and Referral Services
Information & Referral Services
Connecting People to Community Resources
People of all ages, disabilities and income levels can turn to the Area Agency on Aging for objective information on a full range of long-term care service and support options.
When you have questions about aging or longterm care services, AAA8 has answers. AIRS Certified staff in Information & Referral are ready to answer questions, share information about options, and connect callers to the community resources and services that can best meet individual needs.
The Alliance of Information and Referral Systems (AIRS) is a credentialing authority operating an Accreditation Program that measures an organization's ability to meet the AIRS Standards, and a Certification Program that evaluates the competence of I&R practitioners. AIRS Certification is a professional credentialing program for individuals working within the I&R sector of human services.
Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria, which describe the knowledge, skills, attitudes and work-related behaviors needed by I&R practitioners to successfully execute their duties.
The AIRS Certification Program, operating in accordance with national credentialing practices, measures and recognizes competence in the I&R profession, is improving the professionalism of the field and the quality of service provided to the public.